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Free kit for roofing companies

The Missed-Call Kit
for roofing.

A 10-page guide for your trade, so the next call you miss still turns into a job.

Free · 10 pages · Just your name and email · English and Spanish

Where should we send it?

You download it on the next page, and a copy goes to your email.

What is inside

After a storm, everyone calls at once. The roofer who answers and books the inspection gets the job.

  1. 01

    What counts as urgent

    Call these back first, before anything else.

    • Water is coming through the roof right now.
    • The storm lifted shingles or tiles or left a hole.
    • A branch or a tree fell on the roof.
    • They need a tarp today, before the next rain.

  2. 02

    The five questions

    Ask them in this order, on every call.

    1. Their name and the best number to call back.
    2. The job address, with the city or neighborhood.
    3. What is happening? A leak, storm damage, or a new roof?
    4. Is water coming in right now?
    5. Are they filing an insurance claim? Do they have a claim number yet?

    Before they hang up: Nobody should climb onto a wet roof. If water reaches a light or an outlet, they should turn off that breaker. If a power line is down, they should stay away and call 911.

  3. 03

    The text back

    Sent within a minute of a missed call. Change it to your own words.

    You

    Hi, this is [your company]. We saw your call. Do you have a leak or storm damage? Send photos of the damage and your address, or book the inspection here: [your link]. Reply STOP to opt out.

    Only text people who called you or gave you their number for this. The first text always carries the opt-out line.

  4. 04

    The quote that went quiet

    Two short texts. Most quotes die from silence, not from a no.

    You · Day 2

    Hi [name], this is [your company]. Did you get a chance to look at the roof estimate? If the insurance company asked for something, reply here and I will help with the paperwork.

    You · Day 7

    Hi [name]. We still have your estimate. I can hold a day for you before the next rain. Just reply YES and I will send the times.

  5. 05

    Your job board

    Every job sits in one of these columns. If you cannot say which, it is lost.

    1. Inquiry
    2. Contacted
    3. Inspection booked
    4. Estimate sent
    5. Approved
    6. Job scheduled

  6. 06

    Your past customers

    Once a year, one short text to the people who already know you. Only to those who agreed.

    In April, before the rains. An inspection on time finds the leak before water gets inside.

    You

    Hi [name], this is [your company]. The rainy season is almost here. Want us to inspect your roof this month? Book here: [your link]. Reply STOP to opt out.

    Send this text only to customers who agreed to receive texts, never before 8 AM or after 8 PM.

  7. 07

    The rules before you text

    Quiet hours, permission, the opt-out line, and your license. Six rules on one page.

    1. Do not send follow-up or promotional texts between 8 PM and 8 AM. Florida law asks for this.
    2. For promotional texts, like the reminder to past customers, you need the customer's written permission. Keep the proof.
    3. The first text carries the opt-out line. If someone replies STOP, ALTO or PARE, do not text them again.
    4. Always say who is texting: your company name, in the first text.
    5. Business texts are registered with the phone carriers. Without that registration, many texts never arrive.
    6. Do not pay or give gifts for reviews, and do not write fake reviews. Federal law bans it.

    Your license: Roofers in Florida work under a DBPR license (CCC). The law asks for that number on your ads and quotes, so put it on your website and your truck too.

    This is not legal advice. YaContesta.pro is a software company, not a law firm. If you have a question about your own case, ask a lawyer.

  8. 08

    The ten-minute test

    Tonight, hear what your customer hears when nobody picks up.

    • Call your own number after 6 PM, from another phone.
    • Did someone answer, or did you get voicemail?
    • Is the voicemail in English and Spanish?
    • Did a text back arrive? How long did it take?
    • Does the text have a booking link or ask for a photo?
    • The next day, did anyone call you back without being asked?

    If you checked "no" on two or more, that is where jobs are slipping away. That is what we fix.

Or let us answer for you.

YaContesta.pro does this for you: it answers, sends the text back in under a minute in the customer's language, and books the job. From $199 a month, plus a $250 setup.

Get the free kit Book a 30-minute call See pricing

How it works for roofing · (305) 209-8453

YaContesta.pro · Missed-Call Kit

Roofing

1. What counts as urgent

  • Water is coming through the roof right now.
  • The storm lifted shingles or tiles or left a hole.
  • A branch or a tree fell on the roof.

3. The text back

Hi, this is [your company]. We saw your call. Do you have a leak or storm damage? Send photos of the damage and your address, or book the inspection here: [your link]. Reply STOP to opt out.

Page 4 of 10

Free, no card

Start with your own phone.

Use these today with your own numbers. None of them asks for a card.

FAQ

Questions we get on the call

No. We only ask for your name and email. You download it on the next page, and we email a copy and four more short emails for your trade over the next two weeks. Unsubscribe from any email.