We answer your calls, in English and Spanish

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YaContesta.pro

We answer the phone for the trades

BILINGUAL BOOKING FORMS

One form. Two languages.Every message after it, in the right one.

A booking form in English and Spanish, on your website.

  • Asks what your trade needs
  • Spanish written by people
  • Reminders in their language
  • Language shown on the card
A technician arrives at a pastel house and an older woman greets him at the door.

Confirmación, ejemplo

Hola, su cita es mañana a las 9 de la mañana. Responda 1 para confirmar.

Example. The customer filled out the form in Spanish.

EN ESPAÑOL, DE VERDAD

The call comes in Spanish. So does everything after it.

We note the language on the first call and keep it. The job card shows ES so the right tech picks it up.

A mother with no AC at night fans herself beside her sleeping child and calls for help.
same call · same system
Buenas noches. Se nos apagó el aire y la casa está a 90 grados. ¿Pueden venir?

Automated first response

Buenas noches. Tenemos un técnico mañana a las 8:00 AM o a las 10:30 AM. ¿Cuál le conviene?

Enviado 9:41 PM · 22 segundos después

And so does everything after it

Recordatorio de la cita, 24 horas antes
Confirmación con la hora de llegada
Enlace para cambiar la hora

Spanish before they are a customer, not after

We write the Spanish ourselves. Machine Spanish sounds foreign in Miami.

The report nobody has run

See how many English and Spanish calls turn into jobs. The report comes with Crew and Fleet.

In Sweetwater, West Miami and Fontainebleau, most homes speak Spanish.

BEFORE / AFTER

What actually changes

Today With YaContesta.pro
An English form, or an old translated copy One form, both languages, always the same
Spanish form, English reply Spanish form, Spanish everything
Forms sit in email Forms become cards marked ES or EN
Someone retypes it Nothing to retype
No idea where people quit You see where they quit

HOW IT WORKS

How it works

  1. 1

    The form asks what you need: what is broken, where, how urgent, and which language.

  2. 2

    It goes live in both languages. Edit once, both update.

  3. 3

    It goes on your website with two lines of code. We can add them for you.

  4. 4

    They hit send. The first reply goes out in under a minute, in their language.

DETAILS

The specifics

Questions change with the job
Asks permission to text and saves when they said yes
Built for phones first
Shows which question people quit on
Alerts the person who handles that language
Secure and encrypted

BY VERTICAL

How it changes by trade

Same system. The questions change by trade.

Air conditioning

What is failing, how old the unit is, and attic or roof access.

Electrical

Type of work, panel size, and if a permit is needed.

Plumbing

What is wrong, if water is running, and where the shutoff is.

Roofing

What failed, if a storm did it, and if there is an insurance claim.

FAQ

Questions we get on the call

Yes. After the setup walkthrough, most companies make small changes on their own. Bigger changes, like new follow-up texts in your voice, we quote.

See it set up for your company.

Book a 30-minute call. See your own form in both languages.