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Free kit for pest control companies

The Missed-Call Kit
for pest control.

A 10-page guide for your trade, so the next call you miss still turns into a job.

Free · 10 pages · Just your name and email · English and Spanish

Where should we send it?

You download it on the next page, and a copy goes to your email.

What is inside

The customer sees termites in the door frame on a Saturday night. They call once. If nobody answers, they call the next company on Google.

  1. 01

    What counts as urgent

    Call these back first, before anything else.

    • There is a swarm of bees or wasps near the door, the patio, or where kids play.
    • Someone in the home is allergic to stings.
    • They see rats or mice inside the home or in a business kitchen.
    • They see flying termites or wings by the windows.

  2. 02

    The five questions

    Ask them in this order, on every call.

    1. Their name and the best number to call back.
    2. The address, with the city or neighborhood.
    3. What pest do they see? Roaches, ants, rats, termites, bees, or wasps?
    4. Where do they see it, inside or outside? Since when?
    5. Is it a house, an apartment, or a business? Are there kids or pets?

    Before they hang up: If there are bees or wasps, they should not get close or try to remove them, and kids and pets should stay inside. If someone is stung and has trouble breathing or a swollen face, they should call 911.

  3. 03

    The text back

    Sent within a minute of a missed call. Change it to your own words.

    You

    Hi, this is [your company]. We saw your call. What pest are you seeing? Send a photo and your address, or book here: [your link]. Reply STOP to opt out.

    Only text people who called you or gave you their number for this. The first text always carries the opt-out line.

  4. 04

    The quote that went quiet

    Two short texts. Most quotes die from silence, not from a no.

    You · Day 2

    Hi [name], this is [your company]. Did you get a chance to look at the treatment quote? If you have a question, reply here and I will answer it.

    You · Day 7

    Hi [name]. We still have your quote. If you want, I can hold a day for you this week. Just reply YES and I will send the times.

  5. 05

    Your job board

    Every job sits in one of these columns. If you cannot say which, it is lost.

    1. Inquiry
    2. Contacted
    3. Inspection booked
    4. Quote sent
    5. Approved
    6. Treatment scheduled

  6. 06

    Your past customers

    Once a year, one short text to the people who already know you. Only to those who agreed.

    In February, before the termites swarm and the rain starts. A treatment on time saves the urgent call in summer.

    You

    Hi [name], this is [your company]. The rain and the bugs are almost here. Want us to service your home this month? Book here: [your link]. Reply STOP to opt out.

    Send this text only to customers who agreed to receive texts, never before 8 AM or after 8 PM.

  7. 07

    The rules before you text

    Quiet hours, permission, the opt-out line, and your license. Six rules on one page.

    1. Do not send follow-up or promotional texts between 8 PM and 8 AM. Florida law asks for this.
    2. For promotional texts, like the reminder to past customers, you need the customer's written permission. Keep the proof.
    3. The first text carries the opt-out line. If someone replies STOP, ALTO or PARE, do not text them again.
    4. Always say who is texting: your company name, in the first text.
    5. Business texts are registered with the phone carriers. Without that registration, many texts never arrive.
    6. Do not pay or give gifts for reviews, and do not write fake reviews. Federal law bans it.

    Your license: Pest control companies in Florida work under an FDACS business license and a certified operator. Put your FDACS license number on your website, your ads, and your truck, so the customer knows you are in good standing.

    This is not legal advice. YaContesta.pro is a software company, not a law firm. If you have a question about your own case, ask a lawyer.

  8. 08

    The ten-minute test

    Tonight, hear what your customer hears when nobody picks up.

    • Call your own number after 6 PM, from another phone.
    • Did someone answer, or did you get voicemail?
    • Is the voicemail in English and Spanish?
    • Did a text back arrive? How long did it take?
    • Does the text have a booking link or ask for a photo?
    • The next day, did anyone call you back without being asked?

    If you checked "no" on two or more, that is where jobs are slipping away. That is what we fix.

Or let us answer for you.

YaContesta.pro does this for you: it answers, sends the text back in under a minute in the customer's language, and books the job. From $199 a month, plus a $250 setup.

Get the free kit Book a 30-minute call See pricing

How it works for pest control · (305) 209-8453

YaContesta.pro · Missed-Call Kit

Pest control

1. What counts as urgent

  • There is a swarm of bees or wasps near the door, the patio, or where kids play.
  • Someone in the home is allergic to stings.
  • They see rats or mice inside the home or in a business kitchen.

3. The text back

Hi, this is [your company]. We saw your call. What pest are you seeing? Send a photo and your address, or book here: [your link]. Reply STOP to opt out.

Page 4 of 10

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FAQ

Questions we get on the call

No. We only ask for your name and email. You download it on the next page, and we email a copy and four more short emails for your trade over the next two weeks. Unsubscribe from any email.