We answer your calls, in English and Spanish

Español ES

Free kit for landscaping companies

The Missed-Call Kit
for landscaping.

A 10-page guide for your trade, so the next call you miss still turns into a job.

Free · 10 pages · Just your name and email · English and Spanish

Where should we send it?

You download it on the next page, and a copy goes to your email.

What is inside

After the storm, a tree ended up on top of the fence. The customer calls once. If nobody answers, they call the next company.

  1. 01

    What counts as urgent

    Call these back first, before anything else.

    • A tree or a big branch fell on the house, a car, or the driveway.
    • A tree or a branch is on a power line.
    • An irrigation pipe broke and the water will not stop.
    • A palm or a tree is leaning toward the house after a storm.

  2. 02

    The five questions

    Ask them in this order, on every call.

    1. Their name and the best number to call back.
    2. The address, with the city or neighborhood.
    3. What do they need? A fallen tree, trimming, mowing, irrigation, or a new landscape?
    4. Is anything on the house, a car, or a power line?
    5. Do they want one visit or service every week or every month?

    Before they hang up: If a tree or a branch is touching a power line, they should stay away and not touch it, and call FPL or 911. If the tree fell on the house and someone is hurt or trapped, they should call 911.

  3. 03

    The text back

    Sent within a minute of a missed call. Change it to your own words.

    You

    Hi, this is [your company]. We saw your call. Do you need help with a tree or your yard? Send a photo and your address, or book here: [your link]. Reply STOP to opt out.

    Only text people who called you or gave you their number for this. The first text always carries the opt-out line.

  4. 04

    The quote that went quiet

    Two short texts. Most quotes die from silence, not from a no.

    You · Day 2

    Hi [name], this is [your company]. Did you get a chance to look at the landscaping estimate? If you have a question, reply here and I will answer it.

    You · Day 7

    Hi [name]. We still have your estimate. If you want, I can hold a day for you this week. Just reply YES and I will send the times.

  5. 05

    Your job board

    Every job sits in one of these columns. If you cannot say which, it is lost.

    1. Inquiry
    2. Contacted
    3. Estimate booked
    4. Estimate sent
    5. Approved
    6. Job scheduled

  6. 06

    Your past customers

    Once a year, one short text to the people who already know you. Only to those who agreed.

    In April or May, before hurricane season. Trimming on time saves the fallen tree in the first storm.

    You

    Hi [name], this is [your company]. Hurricane season is almost here. Want us to trim your trees and palms this month? Book here: [your link]. Reply STOP to opt out.

    Send this text only to customers who agreed to receive texts, never before 8 AM or after 8 PM.

  7. 07

    The rules before you text

    Quiet hours, permission, the opt-out line, and your license. Six rules on one page.

    1. Do not send follow-up or promotional texts between 8 PM and 8 AM. Florida law asks for this.
    2. For promotional texts, like the reminder to past customers, you need the customer's written permission. Keep the proof.
    3. The first text carries the opt-out line. If someone replies STOP, ALTO or PARE, do not text them again.
    4. Always say who is texting: your company name, in the first text.
    5. Business texts are registered with the phone carriers. Without that registration, many texts never arrive.
    6. Do not pay or give gifts for reviews, and do not write fake reviews. Federal law bans it.

    Your license: Landscaping has no state license in Florida. You do need a local business tax receipt from your county or city, and to apply fertilizer or pesticide you need an FDACS certification.

    This is not legal advice. YaContesta.pro is a software company, not a law firm. If you have a question about your own case, ask a lawyer.

  8. 08

    The ten-minute test

    Tonight, hear what your customer hears when nobody picks up.

    • Call your own number after 6 PM, from another phone.
    • Did someone answer, or did you get voicemail?
    • Is the voicemail in English and Spanish?
    • Did a text back arrive? How long did it take?
    • Does the text have a booking link or ask for a photo?
    • The next day, did anyone call you back without being asked?

    If you checked "no" on two or more, that is where jobs are slipping away. That is what we fix.

Or let us answer for you.

YaContesta.pro does this for you: it answers, sends the text back in under a minute in the customer's language, and books the job. From $199 a month, plus a $250 setup.

Get the free kit Book a 30-minute call See pricing

How it works for landscaping · (305) 209-8453

YaContesta.pro · Missed-Call Kit

Landscaping

1. What counts as urgent

  • A tree or a big branch fell on the house, a car, or the driveway.
  • A tree or a branch is on a power line.
  • An irrigation pipe broke and the water will not stop.

3. The text back

Hi, this is [your company]. We saw your call. Do you need help with a tree or your yard? Send a photo and your address, or book here: [your link]. Reply STOP to opt out.

Page 4 of 10

Free, no card

Start with your own phone.

Use these today with your own numbers. None of them asks for a card.

FAQ

Questions we get on the call

No. We only ask for your name and email. You download it on the next page, and we email a copy and four more short emails for your trade over the next two weeks. Unsubscribe from any email.