In Kendall, every AC on the block is the same age. They all die the same summer.
YaContesta.pro was built in South Florida, for companies like the ones working Kendall. The setup knows this is replacement country, and that the customer gets three quotes.
This market
Kendall is the big unincorporated middle of the county, west of US-1 and south of Bird Road. Single-family subdivisions built in waves from the seventies through the nineties. Whole streets share the same roof age, the same duct layout, and the same AC install date.
The homeowners are mostly bilingual and mostly long-tenured: Cuban, Colombian, Venezuelan, Nicaraguan, and a good share of English-first families. They found their contractor through a neighbor or a Facebook group, and they compare quotes.
The work is replacement and upgrade more than emergency. A fifteen-year-old system limping through August. A panel that cannot take the EV charger. A tile roof from the eighties that has had two patches already.
What breaks here
Follow-up. A $9,000 AC replacement or a $25,000 roof is decided over two weeks and three quotes. Two of the three companies never call back. The homeowner signs with the one that did, and the other two assume they lost on price.
The second break is the season. When one system on the street dies in August, four more are about to. The calls come in a wave, exactly when every tech is already on a roof. The ones that ring out go to the next company in the group chat.
What we build
What we build for Kendall contractors
Trades that are busiest here
Air conditioning replacement leads, then roofing and electrical. Houses of the same age fail in the same order, and the customer is comparing three quotes for each.
Local support
Setup and support happen by phone and screen share, in English or Spanish. The people helping you are in your time zone.
We know Kendall. The setup already knows a quote here takes two weeks to decide, and that the customer is talking to two other companies.
Frequently asked
Do you work with contractors in Kendall?
Yes. Kendall has its own page because the work here is different. We work across Miami-Dade and Broward.
What is different about Kendall work?
It is replacement and upgrade work, decided slowly, against two other quotes. The company that follows up wins. And the calls come in waves, because whole streets share the same AC install date.
Our quotes take weeks to close. Does the follow-up run that long?
Yes, and it should. The follow-up runs for weeks, in the language the homeowner used, and stops the moment they reply or book.
Can it handle the August rush?
That is what the text back is for. Every missed call gets a reply within a minute, with a real time window. The wave builds up on your job board instead of going to the next company.
Do the Spanish texts sound translated?
No. They are written by bilingual people, not run through a plugin. The Spanish and English come from the same setup, so they say the same thing.
Can I keep my current number?
Usually yes. We either move it over or forward it. We confirm which on the call before anything changes.
What does it cost?
Three plans, billed monthly: Solo at $149, Crew at $299, and Fleet at $549. Paying yearly is cheaper. Every plan includes the Spanish and English setup and the same core system.
See it set up for a Kendall company.
A 30-minute call. You know the price before you decide, and there is no obligation past the call.
FROM THE BLOG
Posts about this
Where do your jobs come from? Google, a neighbor, Angi: counted, not guessed
"I think most of our calls come from Google" is a feeling. Saving the source on every call and reporting jobs won by source, tech and language, so ad spend has something to answer to.
Read the postPermits, inspections, and the electrical job that stalls quietly
A permitted job has dates nobody is watching. Put permit pulled, rough-in and final on the job card so a job waiting on the county looks different from one that went cold.
Read the postSame street, same install date: reading Kendall's replacement wave before it hits
Subdivisions built in one wave age in one wave. Whose system is fifteen years old, by street, from your own job history. Reminders before the season, quotes followed up for weeks.
Read the post